Shipping & Returns

At Irie Glow we’re passionate about smooth skin and a smooth shopping experience. 

We want you to be 100% happy with every purchase, so please take a moment to review our shipping and return policies below. If you have any questions, don’t hesitate to reach out - we’re always happy to help!

Return Policy

• All Sales Are Final. We are unable to accept returns or exchanges on any orders, including those placed with promotional codes.
• Defective Products: In the unlikely event that you receive a product with a defect, we’re here to make it right. Please take a clear photo of the issue and submit it to our team within 10 days of receiving your order for approval.
• Product Care: For best results, we recommend following the care instructions on all packaging. Please note that melting may occur with our Body Butter due to the natural ingredients used, but this is not considered a defect. Simply refrigerate it to restore its original consistency.
• Storage: To prolong the life of your products, store them in a cool, dark place, away from dirt and water. 
• Breakage: We take great care in using premium, heavy-duty glass and plastic-free packaging to prioritize your health and the environment. While it’s highly unlikely the glass will break during shipping, please note that we are unable to accept returns for damaged items at this time.

Shipping Policy

• Processing Time: Orders are processed Monday through Friday, excluding weekends and holidays. Any orders placed after 1pm EST on weekdays, or on weekends and holidays, will be processed the next business day.
• Shipping Time: All orders will ship within 10 business days after processing.
• Order Confirmation: Once your order ships, you’ll receive an email with tracking information sent to the email address you provided.
• Order Cancellation: Once your order has been processed, we’re unable to cancel or modify it. Please double-check your order details before completing your purchase.

Thank you for choosing Irie Glow. We are committed to offering you the highest quality natural skincare and exceptional customer service.